Question 1

What is EventFlow?

Accepted Answer

EventFlow is a client planning portal for venues. It replaces back-and-forth email chains, spreadsheets, and PDFs with one place to plan events with clients. The portal lives between your coordinators and event clients — clients get a single place to enter event details, allocate guests to floor plans, choose add-ons, select menus, and build their run sheet. Coordinators get everything they need without the chase.

Question 2

Does EventFlow integrate with my Venue Management Software?

Accepted Answer

Yes. EventFlow integrates with all modern venue management software, including Event Temple, iVvy, Momentus, and Tripleseat. If your VMS isn't listed, get in touch and we'll let you know whether we can integrate with it.

Question 3

How long does EventFlow onboarding take?

Accepted Answer

Onboarding typically takes 1–2 weeks to go live, once you've provided your documentation. This includes setting up templates, event details forms, and floor plans. We work with you to make sure the templates look the way you want them to.

Question 4

What's included in an EventFlow subscription?

Accepted Answer

Every EventFlow subscription includes unlimited users, unlimited staff accounts, unlimited floor plans, free training, and ongoing support.

Question 5

Can I try EventFlow before committing?

Accepted Answer

EventFlow offers a 30-day money-back guarantee. If you don't wish to continue using EventFlow within the first 30 days of signing up, we'll refund your subscription fees.

Frequently Asked Questions